Chuwi customer support. 15. To set up new Spectrum services, including Spectrum Internet, cable TV or Home Phone plan, call Spectrum Customer Service at 855. You must Apr 10, 2022 · Chuwi Customer Service - An Experience to Forget. Instead, I found myself caught in a cycle of delays and deferrals that lasted a staggering 9 months. All of this was documented and communicated to Chuwi support. 2019 on Aliexpress from OfficialCHUWI store. Oct 7, 2020 · I need it too. Hi, I’m going to buy the HI10 X Nov 15, 2021 · I’ve received RZBOX today. Operating hours: Monday to Saturday, 9:00 AM to 8:00 PM IST. Since my lapbook come to me it was problem with dead pixel on the screen. Shop Now! Para todas as suas dúvidas sobre nossos produtos, garantia, suporte e a empresa em geral, oferecemos diversas maneiras de entrar em contato conosco. 6 inches IPS screen, Intel N4020 Processor, 600 UHD Graphics Card, LPDDR4 8GB RAM, 256GB SSD, 1920*1080 Resolution, 1. Obtaining Warranty Service: To request a Warranty Service Order within the Limited Warranty Period (from the date of product receipt), please contact CHUWI Service Team. The FAQs cover a range of solutions, such as troubleshooting, software updates, warranty information, and product specifications. You would have to send the device to Hong Kong or Spain and bear the shipping costs, Chuwi will repair it and return it free of shipping costs. Chuwi's customer service team is committed to deciding user problems and ensuring customer satisfaction Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. chuwi. After contacting Chuwi support they first wasted my time insisting I reinstall windows multiple times, providing an ISO at 5 kbps. You can contact us for consultations and after-sales support and 1 year warranty on its products, with free repair during that period. Dec 18, 2019 · Linux-system is also supported to handle more applications use at ease. Chuwi FAQs are a series of frequently asked questions about Chuwi products, including tablets, laptops, and accessories. If your wireless connection is unstable or weak, try switching to another band or resetting your router. › See more product details Nov 21, 2023 · CHUWI is an integrated high-tech enterprise in computer technology, devoted to the R&D, production, and sales of smart products like laptops, tablets, and Mini PCs. Contact Chuwi. Shop Now! Mar 2, 2024 · Freebook 360 screen issues For a week now, the screen has had horizontal lines along the entire length of the top of the screen. Shop Now! Find helpful customer reviews and review ratings for CHUWI CoreBook X 14" Laptop PC, Intel i5 Quad Core(Up to 3. From what I’ve tested, it seems like the tablet doesn’t actually support pressure-sensitive input (i. All CHUWI mini desktop computers obtained FCC, RoHS, and CE certifications. After 5 months it had a pregnant battery and backlight problems on the screen. May 23, 2020 · I’d try Chuwi customer service, it took a while to arrive, but it is a proper EU certified charger. You can contact us for consultations and after-sales assistance. 0036 Very bad assistance from Chuwi Russian Store: they delay answers to my messages and are incorrect in dealing with customers. 51'', 10GB RAM 128GB ROM, 4G LTE Unlocked Tablets, Unisoc T616, 1TB Expand, 13MP Triple Camera, FHD 1920x1200, BT5. 4G/5G WiFi, GPU Performance 4K output, Windows 11 operating system, etc. 9, Vitthalbhai Patel Colony, Lakhudi, Naranpura, Ahmedabad-380014 Customer Care E-mail: services@chuwiindia. I sent in my RZBox PC for repair, at my own expense, hoping for a swift and competent service. Jun 24, 2024 · No response from Chuwi customer service. 860. Você pode nos enviar um e-mail, preencher o formulário de contato em nosso site, conversar com o nosso sup Nov 27, 2023 · My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. Shop Now! HeroBook Pro is a high-cost performance laptop for students. 1-inch FHD IPS Screen, Intel Gemini Lake N4020 Processor, Hard-Decoding 4K@60Hz, UHD Graphics 600, 8GB LPDDR4 Memory, 256GB M. 2023-07-03. Shop Now! Oct 11, 2023 · Update: chuwi customer support gave me a zip file with windows 11 and told me to reinstall my system. Contacted support and after weeks where they were trying to ask me to contact the reseller (even Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. 2, Webcam at Amazon. com) y NI CONTESTAN NI OFRECEN SOLUCIONES y aquí me encuentro, con un portátil QUE NO FUNCIONA, comprado hace menos de un año y NADIE me contesta ni cómo arreglarlo mi cómo proceder a su devolución y reembolso. 6GHz), Seller who offers good customer service Explore Chuwi's extensive collection of video resources, including product demos, tutorials, and unboxing videos, to learn more about our laptops, tablets, and mini PCs. I say okay, it’s only one pixel on the screen. 77 was due to the currency exchange. Ltd. After that hinge jump off the cover! All screws next to hinge jump CHUWI provides extensive aftersales support, including a one-year warranty, hassle-free return/exchange policy, and prompt technical assistance. I bought in August 2022 a brand new tablet for 300 USD with 1 year warranty. 4GHz), 1TB SSD Expand, Windows 11 Laptops, FHD 2256*1504, Backlit Keyboard, WiFi 6, BT5. As far as I'm concerned, Chuwi has permanently lost my trust If you need to get in touch with us at Chuwi, we are here to assist you. Find helpful customer reviews and review ratings for 2023 CHUWI FreeBook 2-in-1 Touchscreen Laptop 13. 641 people have already reviewed Chuwi. Enjoy Free Shipping Worldwide,Limited Time Sale,Easy Return! I strongly discourage anyone from doing business with Chuwi. I purchased a UBook X 12" Intel i5-10210Y with keyboard and stylus. Llevo desde Julio enviando mails, tanto al que era hasta hace días el punto de reparaciones en España (EDA WAREHOUSE) como a CHUWI (support@chuwi. If your t… 246: 36593: April 12, 2024 Need assistance with your shopping ? Our dedicated team of experts is readily available to assist you. 8GHz), 512GB SSD, 8GB DDR4 RAM, 2160x1440 Display, Backlit Keyboard, USB-C Dual Wi-Fi, Thin and Light Windows 10 Business Notebook Computer at Amazon. Received them in september and the first one had issues withe power adapter which was causing it to lose power randomly. We offer lifetime factory professional support and 24 hours of online customer service. Shop Now! Chuwi provides high -quality after -sales service, including one -year warranty, return and exchange policy and technical support. Always at your service. Other Top Rated Products HeroBox N100 8GB LPDDR5 256 GB SSD. If the issue persists, please contact our support team. Shop Now! Mar 23, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. May 5, 2020 · I’ve bought my lapbook pro 12. What did help is the CRU Custom Resolution Utility (CRU) Funnily enough this panel can hit 90hz with no issues and 120hz with image quality degradation. . 3” 3200x1800 Resolution Windows 10 Laptop,Intel Celeron J3455 Quad Core 8GB RAM 128GB ROM Bluetooth 5. 6-inch Intel CoreBook Xe i5 | Intel iRIS Xe Max DG1 graphics | 8GB+512GB. e. See full list on us. Chuwi is dedicated to providing customers with the best after-sales support. 4G and 5G WiFi. com, or help with Windows, but you don't have an existing Microsoft 365 subscription. In accordance with applicable law, CHUWI may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Laptop. 28: 657: April 26, 2024 IPTV Application Recommendation. I write an email to service@chuwi. 0 Notebook (HeroBook Pro+) Jan 26, 2024 · Screen gone grey, Chuwi customer service not answering emails. Chuwi will repair the device and return it to you without any additional shipping charges. 0: 72: March 26, 2024 ChuWi Hi10 Model CWI515 - docking a Feb 25, 2024 · Hello, Sine 2 months I returned my Chuwi Core 4th to a Germany address (I’m french) because the Chuwi support asked me to do this. Calex July 1, 2020, 4:21pm 10. As an established brand in the computer industry, we are dedicated to bringing cutting-edge technology and modern design to our customers at affordable prices. Experiencing technical issues? Don't hesitate to reach out to us with any questions regarding products or orders. HeroBook Plus N4020. Consumers can submit the application for after -sales service on the official website and get a rapid response on their working days. The way that Chuwi shows SGD and charge in USD is very unreasonable as it costed extra on my end. com If your messages have been in the past month, keep in mind that they have been celebrating the spring festival for 2 weeks adelarm January 12, 2022, 10:30am Jul 22, 2021 · Received an email from Chuwi customer service. Contact Us. Hot sellers include chuwi CoreBook XPro,RZBOX,etc. Sep 16, 2020 · hey, just got my HiPad X (came w/ a keyboard and a HiPen H3). Want to give Suggestions? 3: 1389: September 5, 2023 Support Team Abandoned Me. 5 weeks and 5 emails and they still haven’t replied back for given Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Shop Now! Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Windows diagnostic reported power supply issues, so obviously a failure from the factory. They are no more responding to my emails… The contact email is support@chuwi. CHUWI Highpad 10 Pro. Read about their experiences and share your own! | Read 21-40 Reviews out of 410 Welcome to Chuwi US Store - your go-to destination for premium Tablets, Laptops, and Mini-PCs. Shop Now! The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Find helpful customer reviews and review ratings for CHUWI CoreBox Pro Desktop Mini PC, 10th Gen Intel Core i3-1005G1, 12GB DDR4 256GB NVMe, Windows 10 Tower Computer Support 4K Video Decoding, 802. Back last summer I participated in the Indiegogo crowfunding for 2 larkbox mini PCs. com. As many have said, customer support is horrendous. The Chuwi warranty is worth less than nothing. Find helpful customer reviews and review ratings for CHUWI Android 13 Tablet 10. Fill Mar 4, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. Date of experience: May 05, 2020 My CHUWI Ubook just black screened. 2 days ago when I try to open my lapbook pro i heard strange noise. Sep 26, 2023 · Totalmente. 1 inch Windows 10 Laptop, 1080P Laptop Computer with Intel Gemini-Lake N4100 8GB RAM / 256GB SSD, Support Linux, 4K, BT 4. Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. 0, Widevine L1, 7000mAh, GPS, WiFi, Face Unlock, with Case at Amazon. One by one, there are more than 10. com Support Email: support@chuwi. Visit HUAWEI Consumer Official site for after-sale services, popular activities, software downloads and troubleshooting tips. After installing Windows 10, I installed the device drivers for AMD Ryzen 9 4900H, Intel Wi-Fi 6 AX200, and Realtek PCIe GbE Family controller. com but they ignore me. Our products come with a 1-year warranty, which includes free repairs during this period. 9068, Monday-Sunday, 7AM-2AM ET. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Please note that repairs after the warranty period will incur charges. We're here to assist you with all your needs. Chuwi Innovation Limited : Importer : Cavitak Marketing Pvt. To avail warranty service, you would need to send the device to our service centers in Hong Kong or Spain bearing the shipping costs. I have contact Chuwi customer services several times for the link to down load the firmware. It’s not productive we work and study Mar 15, 2024 · My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. 0, Dual WiFi at Amazon. 949. 5'', 12GB RAM 512GB SSD, 12th Gen Intel N100(up to 3. Chuwi Introduces the Versatile UBook X 2023 Laptop with Windows 11 and a Powerful Processor. Ask A Question. I strongly discourage anyone from doing business with Chuwi. 2 SSD, 512GBMAX TF Card Extension, Full-Sized Keyboard Borderless Design, 38Wh Battery, decodes 4K video smoothly, etc. I’ll probably try that later, but I’m pretty sure that wouldnt change anything. com Customer Care Contact Number: +91 95994 92151 : Net Quantity : 1. don't hesitate to reach out to us for any inquiries or issues you may have regarding our products and services. Throughout this Hi, everyone, Good day! We are very appreciate that you buy Chuwi product and support Chuwi. Our dedicated customer service team is committed to resolving any concerns and ensuring utmost customer satisfaction. 39: 604: June 21, 2024 Minibook X n100 with stylus pen. 0: 351: April 26, 2022 The additional charge of $18. Their lack of accountability and respect for customers is staggering. Is delivery free? For orders over $130, we offer free delivery service, except for remote countries and regions. At the end of May I receive an email from CHUWI saying that they need another 2 weeks to perfect the product, especially the graphics card, because they care about quality and want the best for their customers. On 20 April 2021, I order and pay US $599 for a 15. Here on the Philippines chuwi have no service, so it needs 1 month that the original chuwi seller shop advice me to send it on my cost to Hongkong repair service. I suggest not to buy Chuwi products. Our videos cover the product features, specifications, and usage scenarios to help you gain a comprehensive understanding of our devices. 14. Find helpful customer reviews and review ratings for CHUWI LapBook Pro 14. In order to provide a better service, Chuwi has built after-sales service station in Europe and Russia at present. Explore our extensive collection of laptops, tablet, and mini PC videos to learn more about our products. Shop Now! All of our products come with the standard 1 year manufacturer's warranty. the stylus works just like a very thin finger - neither of the programs I had used fine with Huawei and Samsung active pens seem to react on pressure). It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the product. HeroBook Plus is a performance Laptop. CHUWI JP Storeで楽しみショッピングしてください。 Customer service is a 5 star. Read honest and unbiased product reviews from our users. If you're looking for a reliable brand, with competent and respectful customer service, you need to look elsewhere. 11. Most of our products support dual-band 2. Find affordable technology for work, play, and mobile lifestyles. Is the official email for Chuwi support ? They asked me to return the PC to : Othello-CW-Shopify-#18636 Kiesel str 3 Feb 6, 2021 · CHUWI HeroBook Pro+ Laptop,13. My Larkbox J4115 can only be upgraded to Windows 11 if Chuwi decides to send us a link with the update. It can also depend on if you want help for an issue with a service like OneDrive or Outlook. No support received by Aliexpress/Alibaba. 6kg Light, 38Wh Battery, 2. I would like to point out that this problem appeared even though Sep 19, 2019 · After sale, we should have a live chat with the customer support instead of an email, we can’t wait the whole day for an email. Check warranties, returns, repairs and more. The PC arrived to the address but I don’t have any news now. Received the items. Apparently you can’t update from Microsoft. Since Chuwi is showing SGD price, Chuwi should not charge me USD. I don't know what they pay their customer support team, but I hope it ain't much considering the job they are doing. CHUWI focuses on product quality and tech R&D, providing global customers with high-quality products and great service. Find all the resources you need in one central page, including our policies, user guide, order tracking, driver downloads, and product troubleshooting solutions, for easy and convenient access. It was working fine and then crashed mid solitaire game. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was wil… Aug 2, 2021 · I’m astonished at the deep low level Chuwi after sales “so called” support has reached. Our specialists are always ready to provide solutions. 11ax, Gigabit Ethernet at Amazon. I tried every fix I could find, short of taking it apart, and nothing worked. Shop Now! CHUWI CoreBook Xe. Then the screen turns pink-red! when it is turning off, we see that the entire screen presents light and dark lines, vertical and horizontal over the entire surface. 7: 390: June 17, 2024 Whether you have a question about a specific device, need technical support, or want to provide feedback, our customer service team is available to assist you. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was willing to send it in for repair… when I agreed to this they stopped answering and emails… It’s been 3. As far as I'm concerned, Chuwi has permanently lost my trust Windows diagnostic reported power supply issues, so obviously a failure from the factory. Contact Chuwi for inquiries, support, or collaboration opportunities. Sep 17, 2020 · I don’t know what email you used, write to service@chuwi. Shop Now! Find helpful customer reviews and review ratings for CHUWI Android 13 Tablet 10. Lifetime Customer Service. But no reply from them… I think every body owned the Chuwi Hipad X should contact the Chuwi customer support and demanding for release the firmware. 00 count : Generic Name : laptop Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Chuwi innovative technologies is a company dedicated to creating high-quality Laptops,Tablets,mini PCs. Chuwi CoreBook X i5 14" Laptop, 16GB RAM 512GB SSD, Windows 11, Intel Core i5-1035G1 (Upto 3. If you have account and billing questions, contact customer service 24 x 7 at 833. We stand behind our products 100%. jsqypfnusgkeophhnyocrjgwtsgwgjamxninzlhzkvfuwdrfxj